Bean Products Customer Service
Phone: 800-726-8365 or 312-666-3600
Monday - Friday, 9:00 am to 5:00 pm Central Time.
Bean Products Return Policy
Our guarantee is simple; purchases are refundable for 30 days from delivery. Returned merchandise needs to be undamaged, in new and unused condition, and include original packaging materials and product literature. Customers are responsible for incurred round trip shipping fees + 10% restocking fee, and must be received within 30 days. Credit will be given in 3-5 business days from product return arrival. If the item is large or oversized; you can contact us to schedule return pick-up. You will be informed of incurred shipping fees via phone or email for approval of return before pickup is scheduled.
Non-Returnable Items and Final Sale.
Please contact us immediately if there is an issue with your order and we will try to resolve it as quickly as possible. Unfortunately, due to health reasons we cannot accept returns of mats, towels or bedding products that have had the wrap labels or original packaging removed.
You may email us at firstname.lastname@example.org or call 312.666.3600 for all returns.